Few situations are more frustrating than when your phone turns itself on and off. You’ve probably gone through the situation at least once when, in the middle of a conversation or any other activity you might do on your phone, the device froze and shut down suddenly or you had to restart it.
If your smartphone also shuts down, even if it has a battery, and then restarts itself, the information you will find in the following lines may be the solution to the problem you are facing.
Here’s what you can do if your phone restarts when you haven’t given it this command.
- Update the phone’s operating system
Just as our laptops need to be up to date with the latest features and security patches to function properly, so too should our phones benefit from the latest operating system updates.
The number of updates you receive on your phone depends a lot on its manufacturer. For example, the latest Samsung phone models receive security updates every month. And, we know, sometimes they can get annoying. While you’re downloading the latest version of the operating system, you can’t use your smartphone, and that might not suit you.
But it is necessary to update, once the device has notified you that there is one available, in order not to risk not being able to use it anymore or for the phone to turn on and off, apparently for no reason.
You can see if your phone is running on the latest version of the operating system available for its model if:
go to Settings;
choose Software update;
click on Download and install;
check if the phone is up to date or if you have the Update option available.
What you want to find on the screen, to remove from the list of possible causes why the phone turns on and off by itself the reason that it is not up to date with updates, is the sentence Your software is up to date.
- Update applications
Another reason why the phone shuts down, even if it has battery, could be that the installed applications do not have the latest update. If you chose to protect your smartphone’s battery and canceled the automatic download of the latest versions for the applications you use, you may have forgotten to check what updates appear on the store.
First, notice if it’s only when using certain apps that the phone freezes and shuts down. It is very possible that it is precisely an outdated version of an application that is now giving you headaches.
If you don’t notice any details like this, update all the apps downloaded on your phone to eliminate another possible cause of the phone turning on and off.
To do this:
enter the Play Store;
on the right, at the top, click on your picture or avatar;
click on Manage apps & device;
the number of applications for which there are updates will appear on the screen. You can choose either to switch to their new version, by clicking on Update all, or to see which applications it is about and delete the ones you no longer use, then update the ones you are interested in further.
After all the applications have finished updating, you can restart the phone and see if it still causes problems or not even after these steps.
- Delete everything you no longer use from your phone
The phone also turns itself on and off if it has reached less than 10% of its maximum internal storage space. So, the third step you should take to get rid of this problem is to delete everything you no longer use from your phone.
Start with apps you haven’t opened in more than three months, if you haven’t already done so in the previous step. Continue with the printscreens you took with your phone, but didn’t look at, then move on to large and very large files. On the latter, which, we assume, are pictures and videos, you can choose either to delete them permanently, or to transfer them to the cloud or to a laptop or tablet.
Don’t forget the downloads folder either, where, most of the time, files that you don’t necessarily need anymore, but which take up space in the phone’s memory absolutely unnecessarily, remain forgotten.
Also go to Settings and check under Device which, Storage if not the phone has detected other files that “eat” from the storage space.
And if the internal memory of your smartphone is still not enough, even after all this “cleaning”, maybe you need an upgrade. Here are just some of the www.dalvado.com offers you can take advantage of when you’re looking for a phone with a large internal memory:
- Check if your phone is overheating
One of the reasons why the phone shuts down, even if it has a battery, can also be its overheating. As a protective measure, the device will restart itself or remain shut down.
Also on our blog you will find a material in which we explained in detail why your phone overheats and how to solve this problem.
Also, even at low temperatures the phone can shut down for no reason, also as a form of self-protection. As soon as you store it in a warmer environment, you will notice that the device will recover. It is good, however, to avoid exposing it to extreme temperatures, especially if you intend to use it for a long period of time after purchase.
- Factory reset the phone
If nothing you’ve tried so far has worked and your phone keeps turning on and off as it pleases, it’s time to play your last card – a factory reset.
Do not forget to make a full backup before the reset, so as not to lose data, conversations or files important to you.
Factory reset differs from phone to phone, but generally the steps you’ll need to follow to do this are:
go to Settings;
look for General management;
press Factory data reset;
click on the Reset button to confirm the operation.
If you have followed all the steps explained above, the phone should not restart itself. Now you can enjoy a smartphone that no longer turns on and off by itself!
However, do not forget these tips and apply them in the future:
always update the phone applications;
keep the phone's operating system at the latest available version;
delete large files and folders of screenshots and downloads or transfer them to the cloud or another device.